Severn Valley Railway Ticket Portal


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FAQs / Help

How do I use my Unlimited Pass/Loyalty Pass during a Special Event with revised fares?

Unlimited Pass holders and Loyalty Pass holders must visit the booking office on the day of travel in order to purchase a ticket at a discounted rate. Discounted tickets are available at the Spring Steam Gala, Spring Diesel Festival, Queen's Platinum Jubilee, Autumn Steam Gala and Autumn Diesel Gala.

Passholders can purchase the following discounted single day tickets:

  • Large Family £30
  • Small Family £20
  • Adult £15
  • Child £10
How do I use my Membership card?

Members can either book in advance, entering their membership number into the ‘Discount Code and Offers’ Box at checkout, or at the booking office on production of their membership card. Members receive a 33% discount against standard prices.

To pre-book tickets, you’ll need to visit our Ticket Office and enter your Unique Identification Number (UIN) at the checkout to receive the appropriate discount. The UIN will be detailed at the bottom of your membership card in the format U123456 or M123456 - you need to enter the NUMBERS only. 

I am a shareholder, how do I get tickets?

Shareholders with passes must present their valid pass on the train in order to travel free of charge.

Shareholders with tickets must visit the booking office on the day of travel to exchange their voucher for a ticket. There is no extra charge.

Shareholder vouchers can be exchanged for Freedom of the Line tickets, or tickets at the Spring Steam Gala, Spring Diesel Festival, Step Back to the 1940s Weekends, Autumn Steam Gala and Autumn Diesel Gala.