Severn Valley Railway Ticket Portal


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FAQs / Help

How do I use my Loyalty Pass?

To pre-book tickets, you’ll need to visit our Ticket Office and enter your Loyalty Pass number at the checkout, preceded by LP, to zero the balance or receive the appropriate discount for special events. For example; Loyalty Pass holder 1234, would need to enter LP1234 at the checkout.

How do I use my Membership card?

To pre-book tickets, you’ll need to visit our Ticket Office and enter your Unique Identification Number (UIN) at the checkout to receive the appropriate discount. The UIN will be detailed at the bottom of your membership card in the format U123456/M123456 - you need to enter the NUMBERS only. 

How do I use my Shareholder pass?

To pre-book tickets, you’ll need to visit our Ticket Office and enter your Unique Identification Number (UIN), preceded by SH, at the checkout to receive the appropriate discount. For example; Shareholder 1234, would need to enter SH1234 at the checkout.